F.A.Q.
F.A.Q. and Help
Order Ahead and Loyalty App Time Saving Tips
- Can I save my credit card so I don't have to type it in each time I order?
- Yes, you can save your information on the checkout screen for Quick Re-Order
- Can I re-order past items?
- Yes you can through our Quick Re-Order feature
- Tap 'Order'
- Select your location
- Tap the menu bar in the top right corner
- Select 'My Orders'
Ordering and Loading Help
- I cant get the Order Ahead App to load
- Reset your app and attempt to Order
- If this does not work, please walk in your local store to place an order
Loyalty and Rewards
- How does the Drift loyalty program work?
- Gain status and earn rewards through our tiered program. Receive a $4 reward for each $50 spent. Emerald Status members receive $5 for each $50 plus VIP benefits. *Offer not valid at our Ocean Isle Beach location
- Can I use my rewards in store?
- Yes you can! Just enter your rewards number at the register, if you have gifts in your account you can redeem them!
Coffee & Other Questions
- Is your coffee organic?
Our coffee is considered Specialty Coffee. This is the highest grade arabica coffee available. We have chosen Ceremony Coffee Roasters to provide our coffee.
- What flavors do you have?
We make sea salt caramel and vanilla from scratch and pumpkin spice seasonally.
- Where do you get your baked goods?
We are currently partnering with Love Lydia for our baked goods at our Wilmington locations.
